The deadline for applications is Sunday August 11th 2024.
Location: Remote
Reporting to: Head of Development
Annual salary: $100 - $125K USD. Geographic differential will be applied based on location. Candidates must have the right to work in the country from which they are applying.
Contract type: Permanent
Working hours: Full-time, 40 hours per week
Candidate level: Experienced non-manager
Background
The Global Methane Hub (GMH) is the first coordinated philanthropic approach to methane mitigation funding. We support ambitious catalytic investments, lay the groundwork for long-term transformation of challenging sectors, and deliver quick wins in sectors that are ripe for action on the ground. GMH focuses on the energy, agricultural, and waste sectors which account for 96% of human-caused methane emissions.
Our actions are global in nature but we believe quick wins will only be had if we engage sub-nationals and local communities. Our grant making focuses on the highest emitting sectors and regions with a team spread out in six continents and is headquartered in Santiago, Chile.
Purpose of role
The Development Operations Manager will report to, and partner with, the Head of Development to support GMH’s fundraising efforts. The role will help to develop funder journeys that build solid and lasting donor-philanthropic relationships, develop and manage robust internal systems, including prospect identification, cultivation, solicitation, and stewardship. The Development Operations Manager will lead portfolio management operations, including researching prospects and donors, creating briefs as well as tracking proposals, events, and donor communications.
Primary responsibilities
The job holder will have the following key responsibilities:
Data & systems management
- Oversee the selection, implementation, and day-to-day management of the Customer Relationship Management (CRM) system, including proper integration with other internal databases (e.g., Fluxx).
- Collaborate with colleagues, including the Finance & Administrative, Program & Regional, and Executive Office teams to ensure donor records are complete and accurate in the database and that the CRM is optimally used to engage donors, partners, and grantees.
- Create and maintain system policies and procedures that promote quality donor data and data integrity; establish, document, and implement proper parameters for data management, including data-entry policies and procedures.
- Proactively make system recommendations that promote the efficient flow of donor information to appropriate users.
- Actively seek and update contact information through outreach and research.
- Train colleagues in using the CRM and periodically audit processes to ensure compliance.
- Consult with colleagues to track and report donor engagement activities, progress, and trends.
- Prepare fundraising activity reports.
- Assist in creating and maintaining a donor pipeline; establish and continuously improve processes for prospect development, including Moves management.
- Support program and executive teams to review prospect portfolios and Moves management progress, providing timely and relevant background documents and briefing materials.
- Undertake research to identify new prospects and opportunities for engagement, including monitoring reports, news alerts, and other data sources to update donor records.
- Assist in developing a range of donor communications to ensure high-quality, consistent engagement with prospects and donors, including funding proposals and donor reports.
- Work with Development Team partners to align key messages for prospects and donors.
- Prepare and track donor acknowledgements.
- Support execution of donor events including logistical preparations, partnering with vendors, preparing and tracking invites, and producing briefing documents on prospects and donors in preparation for events.
- Evaluate donor communications activities and events.
- Project manage key development functions, from design through execution and follow-up, keeping detailed records and tracking next steps.
- Support the development team with administrative tasks including coordinating and scheduling meetings, updating files, and organizing donor visits.
- Other duties as assigned.
The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.
Experience
- Bachelor’s degree with three to five years of experience in non-profit development.
- At least three years of CRM management in fundraising operations, including helping to establish processes and procedures.
- Advanced CRM and data management knowledge, including data entry, evolving technologies, and best practices.
- Experience with institutional donors, including foundations, corporations, and donor-advised funds.
- Experience producing protocols on CRM usage and training colleagues to use a CRM.
- Proficient in manipulating, analyzing, and interpreting data.
- Ability to manage and implement complex processes in ways that duly engage colleagues.
- Excellent oral and written communication skills.
- Multilingual skills and multicultural or cross-cultural experience are appreciated.
- Collaborative and team-oriented with the ability to work in partnership with others.
- Strong attention to detail.
- Strong organization, planning, and problem-solving skills.
- Demonstrates organizational values of equity, agility, humility, integrity, and care
- Entrepreneurial systems thinker with a growth mindset.
- Handles tasks of any size with a can-do attitude.
- Are passionate about being part of the climate change solution.
Hiring statement
The Global Methane Hub is a project of Windward Fund, a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. GMH and Windward are committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding, and enables each of us to realize our potential. Our work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.
Non-U.S. employees will be offered a local employment contract through Atlas, an Employer of Record service. Benefits will include all statutory requirements for the hiring location, but at a minimum, GMH offers: 100% employer-paid health, dental, and vision insurance for employees and their families; 4 weeks of paid time off, up to 12 weeks of paid sick leave, 16 weeks of parental leave, holidays according to the local calendar, and an additional week of paid time off for end of year office closure. Employees receive wellness, technology, and home composting benefits in addition to professional development and training opportunities.
U.S. employees are employed by our fiscal sponsor, the Windward Fund. Windward offers a comprehensive benefits package that includes 100% employer-paid health, dental, and vision insurance for employees (and their families). Employees are able to enrol in 401k retirement plan and are eligible for a 3% automatic contribution and up to a 3% employer match on 401k contributions. Employees are also eligible for pre-tax transportation benefits. Employees will receive 160 hours of vacation time, 80 hours of health leave, up to 2 days of casual leave, and 20 hours of volunteer leave annually. Employees will also receive 13 paid holidays throughout the calendar year. Employees are eligible for 12 weeks of paid family and medical leave after 90 days of employment.
E-Verify
Windward participates in E-Verify and will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the United States. Job candidates and employees authorized to work may not be discriminated against on the basis of national origin or citizenship status.
Additional information
- This will be a full-time (40 hours/week) remote role and will require time flexibility to collaborate with staff and stakeholders in multiple time zones. The position supervisor is in the GMT-6 time zone.
- Ability and willingness to travel domestically or internationally at 20%.
- Please note that the successful candidate may undergo reference checks prior to starting employment.
The deadline for application is Sunday August 11th 2024.
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