IT Administrator

The deadline for applications is Sunday 28^th January 2023.

Location:  Germany

Location type: Remote

Reporting to: Executive Director

Annual salary: €50,000 EUR

Contract type: Two-year contract with possibility to extend

Working hours: Full-time with flexible hours

Candidate level: Experienced non manager

Background
Born out of passion and a shared sense of responsibility, the Sustainable Procurement Pledge (#SPP) is an international start-up non-profit organization playing a critical role in ensuring responsible supply chains. Our vision is that all supply chains across the world have embedded sustainable procurement practices by 2030. We are concerned and care deeply about the future of our planet and its people, and we believe in the necessity of leapfrogging the current efforts and bolstering people to cultivate change.

The Sustainable Procurement Pledge, since 2021, has made remarkable progress, reflecting their commitment to making a positive change via procurement. The team is growing rapidly, and a new position is needed to enable #SPP to continue on their upward trajectory.

Purpose of role
The position of IT Administrator will help the #SPP get started with its own IT systems, procedures, and knowledge base, and have the opportunity to build the foundations of our IT setup from the base.

For this big task ahead, we are looking for an IT allrounder who takes ownership of our IT needs, welcomes the responsibility to shape the direction of our IT infrastructure, is passionate about developing sustainable IT structures that will support us for years to come, and enjoys learning new skills on the go to support us across many different subject areas of IT.

Primary responsibilities
As you are the first member of our IT team, your responsibilities will touch all subject areas, including:

• Helpdesk: You will support our staff and network members with their hardware and software issues, manage user accounts, and handle the day-to-day IT support.
• IT systems admin and networking: You will set up, monitor and maintain our IT infrastructure and network, procure and implement hardware and software, and manage the full lifecycle of our IT systems. This also includes looking after our website and systems performance, and designing and developing IT solutions that can be scaled up over time.
• Web content management: You will upload content, manage the smooth working of our website and contribute to keeping it up-to-date and user-friendly.
• Third-party software support: You will implement and maintain the Microsoft Office 365 non-profit suite including SharePoint and Teams, and integrate and support external platforms such as MailChimp, LinkedIn and Salesforce.
• Policy and process development and documentation: You will design, document and implement IT policies and procedures aligned with industry best practices. This includes patch and licence management, information security, and access control. Above all, you will ensure that the IT roadmap supports our organisational mission and success!

Profile
The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.  

Essential experience and skills

• Bachelor's degree in IT, Computer Science, Business Information Systems, or a related field.
• A minimum of 2-3 years relevant experience.
• Knowledge of the Microsoft Admin suite, including Exchange Administration.
• Familiarity with user management and networking in Microsoft tenants.
• Experience with web content management.
• Knowledge on selecting, implementing and supporting third-party software.
• Passion to translate industry best practices into working policies and procedures.
• Strong inter-personal and communication skills.
• Excellent English language skills.
• Customer-service mindset, especially in handling member inquiries and helpdesk issues.
• Ability to work independently and drive projects forward.
• Willingness to learn new IT technologies.

Desirable experience and skills

• Knowledge of IT operations in not-for-profit organisations.
• First experience with Salesforce.
• Proficiency in web development.
• Interest in our subject areas: procurement and sustainable development.
• German language skills.

What we offer
Joining #SPP, you can expect:

• The opportunity to become part of the global movement working to make procurement sustainable – We are changing the world!
• A role with purpose in a small team of enthusiastic colleagues who are experts in their field and driven to support this community.
• A dynamic, flexible, and international working environment.
• A high degree of collaboration and autonomy in an organisation with an inclusive leadership culture – We roll up our sleeves and are doing this together!
• Opportunities to learn and grow.

To apply for the post
To apply for this role, please submit a copy of your CV/resume and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job announcement.

If you have any questions about the role or organisation and would like an informal chat ahead of submitting a formal application, please reach out to Liberty Childs at liberty@darylupsall.com

The deadline for application is Sunday 28^th January 2023

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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.