The deadline for applications is Sunday 21st January 2024.
Location: Globally remote
Reporting to: Chief of Staff and Operations
Annual salary: $65,000 - $75,000 USD. Salary will be adjusted to the country in which the candidate resides.
Contract type: Permanent
Working hours: Full-time
Candidate level: Associate
Background
The Global Methane Hub is the first coordinated philanthropic approach to methane mitigation funding. Believing the dramatic reduction of methane gas can protect the planet and its people from the worst impacts of climate change, The Global Methane Hub supports ambitious catalytic investments, lays the groundwork for long-term transformation of challenging sectors, and delivers quick wins in sectors that are ripe for action on the ground. The Hub focuses on the energy, agricultural, and waste sectors which account for 96% of human-caused methane emissions.
The Global Methane Hub’s actions are global in nature, but we believe quick wins will only be had if we engage sub-nationals and local communities. Our grant making focuses on the highest emitting sectors and regions, and we aim to move fast, be nimble and operate with ambition and vision. Truly global action requires a global team, and the Hub is spread over in six continents with its headquarters in Santiago, Chile.
Purpose of role
In the last two years, The Global Methane Hub (GMH) has grown dramatically, and the new role of People and Operations Associate is a vital role to help organize, coordinate, and carry out all tasks related to people operations. This position’s responsibilities include recruitment and hiring, training, compensation and benefits, and organizational development in close coordination with Windward Fund HR as required. This role will help maintain policies and fosters a positive work environment. With more than 20 staff in 10 countries and growth expected in the coming year, the People and Operations Associate will be responsible for ensuring consistency throughout the organization, fostering a common sense of belonging across the various regions, and supporting an inclusive, thriving work environment for all. The position reports to the Chief of Staff and Operations (COSO) and will frequently partner with the Finance & Admin team and supporting staff across the organization.
Primary responsibilities
The job holder will have the following key responsibilities:
People operations process & policy
- Under the guidance of the COSO, manage the lifecycle of personnel (recruitment, onboarding/offboarding, payroll and benefits, training, development, and performance management).
- Liaise with the HR team of the Windward Fund (GMH’s fiscal sponsor) as required.
- Under the leadership of the COSO, be a vital source of people operations information, answering staff questions or directing them to Windward Fund HR team as appropriate.
- Ensure consistency across teams and regions in accordance with policies, focusing on continuous improvement through a robust review and feedback process.
- Evaluate and recommend updates to the Team Handbook and other related processes and policies.
- Provide administrative support for the people operations function.
- Additional responsibilities as required.
- Support teams with their hiring needs and guide managers through the hiring process.
- Liaise with candidates during the hiring process, creating a positive and equitable experience.
- Manage the administrative processes for recruitment including creating/posting job adverts, scheduling and conducting interviews, preparing offer letters, and conducting background checks.
- Lead the onboarding process from IT support, designing and presenting the orientation seminar, and onboarding with payroll (working with the Windward Fund HR as appropriate).
- For non-Windward employees, manage payroll and employee contracting processes with an Employer of Record. Calculate and process all payroll-related changes including, but not limited to, transfers, termination, promotions, and changes in pay, coordinating closely with the Finance Admin team.
- Attentively review monthly invoices. Ensure payroll processes are correct.
- Oversee benefits administration and recommend changes to bolster employee well-being and to ensure the attraction and retention of talent.
- Design and execute all staff retreats (currently every 8 months).
- Serve as the focal point for mandatory and optional training courses, working with vendors, preparing materials, communicating with staff, and soliciting feedback.
- Manage the professional development request and approval process.
- Foster positive employee relations and work with the COSO to solve any employee issues that surface.
- Manage the employee annual performance review process and midyear reflection process.
- Maintain non-Windward employee records so they are filed correctly and kept confidential).
The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.
Experience, qualifications and personal traits desired
- Bachelor’s degree with at least 3-5 years of relevant experience in HR/People, operations, administration, or a relevant field, preferably with an international staff
- Demonstrates organizational values of equity, agility, humility, integrity, and care.
- Highly collaborative with excelled interpersonal skills and an ability to relate to all levels of the organization, external partners, or grantees. Brings a learner’s mind-set to the role.
- Exceptionally organized, detail-oriented; analytical and presentation skills strongly desired.
- An ability to communicate effectively, both orally and in writing. Written and oral fluency in English is required.
- Ability to handle difficult situations with the highest standards of professionalism and confidentiality.
- Builds strong working relationships with all employees; is empathetic, relatable, personable, and approachable. Enjoys working with a diverse range of individuals and ensuring employee requirements and needs are met first.
- This is a remote-work position, so the role requires the ability to work independently and interdependently with a large, diverse team across the globe.
- Are passionate about being part of the climate change solution.
The Global Methane Hub is a project of Windward Fund, a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. GMH and Windward are committed to attracting, developing, and retaining exceptional people, and to creating a work environment that is dynamic, rewarding, and enables each of us to realize our potential. Our work environment is safe and open to all employees and partners, respecting the full spectrum of race, colour, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.
Non-U.S. employees will be offered a local employment contract through Atlas, an Employer of Record service. Benefits will include all statutory requirements for the hiring location, but at a minimum, GMH offers: 100% employer-paid health, dental, and vision insurance for employees and their families; 4weeks of paid time off, up to 12 weeks of paid sick leave, 16 weeks of parental leave, holidays according to the local calendar, and an additional week of paid time off for end of year office closure. Employees receive wellness, technology, and home composting benefits in addition to professional development and training opportunities.
U.S. employees are employed by our fiscal sponsor, the Windward Fund. Windward offers a comprehensive benefits package that includes 100% employer-paid health, dental, and vision insurance for employees (and their families). Employees are able to enroll in 401k retirement plan and are eligible for a 3% automatic contribution and up to a 3% employer match on 401k contributions. Employees are also eligible for pre-tax transportation benefits. Employees will receive 160 hours of vacation time, 80hours of health leave, up to 2 days of casual leave, and 20 hours of volunteer leave annually. Employees will also receive 13 paid holidays throughout the calendar year. Employees are eligible for 12 weeks of paid family and medical leave after 90 days of employment. E-Verify Windward participates in E-Verify and will provide the federal government with employees’ Form I-9information to confirm authorization to work in the United States. Job candidates and employees authorized to work may not be discriminated against on the basis of national origin or citizenship status.
Additional information
- This will be a full-time (40 hours/week) remote role and will require considerable time flexibility in order to support and collaborate with staff and stakeholders in multiple time zones. The position supervisor is in the GMT-3 time zone.
- Ability and willingness to travel internationally (~10%).
- Please note that the successful candidate may undergo reference checks prior to employment.
Please contact Danielle Maximo at danielle@darylupsall.com for any queries you may have.
The deadline for application is Sunday 21st January 2024.
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